Business phone systems in the Greater Toronto Area

Reliable phones are part of your reputation

Missed calls and poor call quality cost you directly. A properly set up office phone system keeps you in control of your communication while your customers get prompt, professional service. That might be an auto attendant answering after hours, calls forwarding to a mobile, or a virtual receptionist directing callers to the right extension.

Beyond the hardware, Afracom delivers a complete, cost-effective phone solution: we evaluate what your office actually needs, supply and install the system, arrange the transfer of your existing numbers, and configure every feature before handover. As your business grows, the system grows with it: additional handsets, multi-location setup, call centre features, and integrations with Outlook, CRM, and help-desk tools.

Included with every system

Auto attendant, voicemail and voicemail to email, call recording, ring groups, hold music, mobile app and desk phone on the same extension, and call reports are delivered as standard, not as paid add-ons. Advanced options such as call-centre queues, SMS and CRM integration are available where required.

The network behind it

A phone system is only as reliable as the network it runs on. Because Afracom installs and maintains the cabling, switches and internet connection as well, call quality problems are diagnosed and fixed by the same people who put the system in, rather than passed between a phone vendor and an IT contractor.